Master policy form
Whether the master policy form on each association bare walls, single entity, or all-in matches what the governing documents actually require
Community association management is the segment where three policies meet over one loss: the association’s master policy, the unit owner’s policy, and your own errors and omissions. Every association in your book has its own master policy form, its own management agreement, and its own board, and they are almost never consistent with each other. That inconsistency is the exposure.
Start the ReviewWhether the master policy form on each association bare walls, single entity, or all-in matches what the governing documents actually require
Whether the association’s directors and officers policy covers you as the managing agent, and whether it should be relied on if it does
Fidelity bond adequacy against the funds you handle, and whether the management company is named as required by the governing documents
Board-generated exposures: purchase application decisions, rule enforcement, election disputes, and alteration approvals
Who insures building staff the association or the management company and whether the answer is consistent across the book
Management agreement insurance clauses, which in this segment are the most frequently unmet obligations we see
Three documents get most of the way there: your management agreements, your current declarations pages, and your vendor certificate log. If you have a claim history or a renewal quote in hand, send those too. If you have none of it organized, send what you have assembling it is part of the work.
A written summary of where the program does not line up with what you have agreed to carry, ranked by what would actually hurt. Not a quote sheet. If the conclusion is that your current program is sound, that is what the summary will say, and there is no obligation attached to it.